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Updated: Mar 14

Take steps to protect yourself

  1. Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry. Avoid touching your eyes, nose, and mouth with unwashed hands. Clean your hands often

  2. Avoid close contact with people who are sick. Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.

Take steps to protect others


  1. Stay home if you are sick, except to get medical care. Learn what to do if you are sick. Stay home if you’re sick

  2. Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.Throw used tissues in the trash.Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol. Cover coughs and sneezes

  3. If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers. Wear a facemask if you are sick If you are sick:  You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room. Learn what to do if you are sick.

  4. Clean and disinfect Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection. Alcohol solutions. Ensure solution has at least 70% alcohol.Other common EPA-registered household disinfectants. Products with EPA-approved emerging viral pathogens pdf icon[7 pages]external icon claims are expected to be effective against COVID-19 based on data for harder to kill viruses. Follow the manufacturer’s instructions for all cleaning and disinfection products (e.g., concentration, application method and contact time, etc.). To disinfect: Most common EPA-registered household disinfectants will work. Use disinfectants appropriate for the surface.Options include:Diluting your household bleach. To make a bleach solution, mix:5 tablespoons (1/3rd cup) bleach per gallon of water OR4 teaspoons bleach per quart of waterFollow manufacturer’s instructions for application and proper ventilation. Check to ensure the product is not past its expiration date. Never mix household bleach with ammonia or any other cleanser. Unexpired household bleach will be effective against coronaviruses when properly diluted.






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Updated: Mar 14

Regularly visiting client’s premises, makes it essential that we follow best practice.

Our employees will continue to go to work, visiting clients and servicing public places.

We will stay away from public places (self-isolate) if advised to by the 111 online coronavirus service or a medical professional.


Our technicians will however follow good practice procedures:


Wash our hands with soap and water often – do this for at least 20 seconds


Always wash our hands when we get home or into work


Wash our hands before and after visiting a client’s site


Use hand sanitiser gel if soap and water are not available


Cover our mouths and noses with a tissue or our sleeves (not your hands) when we cough or sneeze


Put used tissues in the bin straight away and wash our hands afterwards


Try to avoid close contact with people who are unwell


We will not touch our eyes, nose or mouth if our hands are not clean


Pay particular attention to situations where we are undertaking actions where items may have passed through many hands, eg cash handling.




Updated: Mar 14

The new coronavirus CANNOT be transmitted through mosquito bites.


To date there has been no information nor evidence to suggest that the new coronavirus could be transmitted by mosquitoes. The new coronavirus is a respiratory virus which spreads primarily through droplets generated when an infected person coughs or sneezes, or through droplets of saliva or discharge from the nose. To protect yourself, clean your hands frequently with an alcohol-based hand rub or wash them with soap and water. Also, avoid close contact with anyone who is coughing and sneezing.